Filtered search results
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Article
The Charter of Patient Rights and Responsibilities
Information on the Charter of Patient Rights and Responsibilities (the ‘charter’), including advice on access, communication, confidentiality and feedback and complaints.
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Article
Feedback, complaints and your rights
You have the right to give feedback or make a complaint about any care you receive from the NHS in Scotland - including hospitals, GPs, pharmacies and dentists. Find out how to make a complaint about these services and who can support you to do this.
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Article
Equipment
Specilaised equipment can help you to be more comfortable or to remain as independant as possible, find out more about what you can get and where from
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Book a sexual health appointment online
Sexual health services online booking system allows you to find and book an appointment at sexual health clinics across Scotland.
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Article
Public holidays
Information on what to do if you need healthcare advice or support when your GP practice is closed on a public holiday
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Article
Privacy and confidentiality when using the NHS
You have rights and responsibilities for confidentiality when sharing information with the NHS. These include issues around how your information is stored and shared, along with other useful information.
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Article
Health and Social Care Standards
Information on the Health and Social Care Standards which set out what we should expect when using health, social care or social work services in Scotland.
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Article
Communication and involving you
Information on your rights and your responsibilities when communicating with the NHS, including topics like organ and tissue donation and refusing care and treatment.
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Article
Women and Families Maternal Mental Health Pledge
The Women and Families Maternal Mental Health Pledge sets out what to expect from the NHS in Scotland if you're pregnant and have mental health problems.
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Transition Care Plans
A Transition Care Plan (TCP) is a document that young people receiving treatment from CAMHS complete as part of their transition to adult mental health services. It gives you the chance to outline your needs, wants, preferences and concerns ahead of the move.